Designing the next business model before the current one plateaus
How companies can identify new value pools and build business models that combine differentiated customer value with scalable economics.
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Articles
How companies can identify new value pools and build business models that combine differentiated customer value with scalable economics.
Read articleHow leaders can make sharper choices on where to compete, where to invest and what to stop when multiple structural shifts hit at once.
Read articleFocus
A strategically attractive move can become economically destructive when the likely reactions of rivals are excluded from the decision.
Creating significant customer value does not guarantee attractive economics when suppliers, channels or customers capture a disproportionate share.
Strategic challenges
Broad priorities become ambiguous initiatives when organisations do not define what must materially change for the strategy to work.
Hiring, infrastructure and market expansion can institutionalise assumptions that were never properly tested at smaller scale.
POV
Strong execution cannot preserve advantage indefinitely when the underlying structure determining value capture is moving elsewhere.
A smaller, more productive network can create greater strategic value than ubiquitous availability built on weak economics and limited control.
Strategic impact
A growth product, retention product and harvesting product should not receive resources according to the same assumptions or success criteria.
Milestones matter, but completed activity has limited meaning when the expected operational or economic outcome has not followed.
What we observe
We frequently see visible expenses cut rapidly while structural complexity and economically weak products or customers remain untouched.
We frequently see location counts rise while sales density, franchisee returns or new-unit payback gradually deteriorate.